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Big Data ‘deluge’ prevents retailers offering personal service: study
Retailers must overcome a 'deluge' of data to give customers the personal experience they demand, a study commissioned by SAP (UK) study has found. The report found retailers were struggling to turn the data into actionable insights, and needed to balance the required investment against the need for profitability.

Shopping on mobile devices set to increase by 53% this year in UK as m-commerce booms globally, finds Centre for Retail Research/Kelkoo study
Shopping on mobile devices is set to increase by 53% in the next 12 months hitting £4.5billion, making the British the biggest mobile shoppers in Europe for the third year running followed by Germany (£2.7bn) and France (£1.9bn), finds a new study commissioned by Kelkoo and carried out by the Centre for Retail Research

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60% concerned about risk of shopping with their mobile
Research conducted for Affinion International, a provider of protection and assistance products to many of the world’s major banks, reveals that using a smartphone to surf the web and shop is where people feel most at risk of card fraud and identity theft. Although experts agree that online shopping will increasingly move to mobile devices, the thing that may hold shoppers back is a fear of crime

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Americans do it in the morning, while Europeans prefer to wait and do it late… 

…. mobile shopping that is! Europeans are procrastinators – at least that is what web browser company Opera Software's latest research into users' mobile browsing habits shows. This past holiday season, US mobile phone users shopped early, while Europeans used their phones for last-minute purchases

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App and on-phone content sales revenues accelerating as people buy smartphones, finds Juniper
Annual revenues from consumer mobile applications will approach $52 billion by 2016 as consumer smartphone adoption accelerates in tandem with the emergence of a mass tablet market, suggests a study by Juniper Research

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Mothercare hires LOVEFiLM chief executive
Mothercare has announced its new chief executive will be Simon Calver, who joins the company from Amazon-owned LOVEFiLM. In the role, Calver will face the challenge of rebuilding the company's sales and profits, particularly in its key UK market.

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SMS simplifies peer-to-peer car sharing scheme in France
CityzenCar, a peer-to-peer car sharing social network in France, is using SMS to secure and simplify car rental for consumers. CityzenCar enables 12,000 members across 2,000 French cities to rent a vehicle in complete trust and with no commission

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Amobee, Vertu and Vogue collaborate on innovative mobile advertising campaign
Vertu, a market leader in luxury mobile phones, has joined forces with mobile advertising company Amobee and swanky magazine Vogue to create innovative mobile advertising campaigns to market Vertu’s luxury touch screen smartphone, the Constellation

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Feather & Black gets into bed with mobile web
Feather & Black, a stylish bedroom furniture retailer, has now launched a transactional mobile website, following a 337% increase in mobile traffic to its website in the past six months

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Online sales growth slowed in January as shoppers ‘returned to reality’
Online sales grew by a more modest 11.3% in January after a December of fast growth, according to the latest BRC figures. The figures also showed that total UK like-for-like sales sales were down by 0.3% as consumers tightened their belts.

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